Terms of Service

Last updated: January 31, 2026

Welcome to Pulseway. These Terms of Service govern your use of our website and the mobile marketing services we provide. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully. If you don't agree with any part of these terms, you should not use our services.

Service Usage Terms

Acceptable Use Policy

When using our services, you agree to:

• Use our services only for lawful purposes and in accordance with these Terms
• Provide accurate and complete information when communicating with us
• Maintain the security and confidentiality of any account credentials
• Respect the intellectual property rights of Pulseway and others
• Not attempt to interfere with or disrupt our services or servers

Prohibited Activities

You may not use our services to:

• Engage in any illegal, fraudulent, or harmful activities
• Transmit viruses, malware, or any harmful code
• Harass, abuse, or harm other users or third parties
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without consent
• Violate any applicable laws or regulations

Service Access Requirements

To access certain features of our services, you may need to provide information about your business and marketing needs. You're responsible for ensuring that all information you provide is accurate, current, and complete. We reserve the right to verify the information you provide.

Fair Usage Guidelines

Our services are designed for businesses seeking mobile marketing assistance. We expect all users to engage with our services in good faith and for legitimate business purposes. We reserve the right to refuse service or terminate relationships if we believe our services are being misused or abused.

Account Management

Account Creation and Responsibility

When you engage with our services:

• You must provide accurate and truthful information about your business
• You're responsible for maintaining the confidentiality of any login credentials or sensitive information shared with us
• You must be at least 18 years old or have parental/guardian consent
• You're responsible for all activities that occur under your account or engagement with our services

Account Security

You're responsible for safeguarding any credentials or sensitive information related to your engagement with our services. If you become aware of any unauthorized use or security breach, you must notify us immediately. We're not liable for any loss or damage arising from your failure to maintain security.

Service Suspension and Termination

We may suspend or terminate your access to our services if:

• You violate these Terms of Service or any applicable laws
• Your conduct poses a risk to us, our services, or other users
• You provide false or misleading information
• Required by law or legal process

You may also choose to discontinue your use of our services at any time by contacting us.

Multiple Account Policy

Unless explicitly agreed upon for legitimate business reasons, you should maintain only one active engagement or account with our services. Multiple accounts created to circumvent restrictions or abuse our services may be terminated.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to keep our website and services available at all times, but we don't guarantee uninterrupted access. We may need to perform maintenance, updates, or address technical issues that could temporarily affect availability. We'll make reasonable efforts to minimize any disruption and provide advance notice when possible.

Feature Availability

The features and functionalities we offer may vary based on your specific service agreement. Not all features described on our website may be available to all clients. We'll clearly communicate what's included in your specific service package.

Geographic Restrictions

While we serve clients worldwide, certain aspects of our services may not be available in all locations due to legal, regulatory, or practical constraints. We'll inform you if any geographic restrictions apply to the services you're interested in.

Service Modifications and Updates

We reserve the right to:

• Modify, update, or discontinue features of our services
• Change our pricing and service offerings
• Update our website content and functionality
• Implement new technologies or methodologies

For existing service agreements, we'll provide reasonable notice of any changes that materially affect your service. Continued use of our services after such changes constitutes acceptance of the modifications.

Intellectual Property Rights

Content Ownership

All content on our website and in our services, including text, graphics, logos, designs, software, and other materials, is owned by Pulseway or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without explicit permission.

User-Generated Content Rights

When you provide us with information, materials, or content as part of our service relationship (such as brand assets, campaign materials, or business information), you retain ownership of that content. However, you grant us a license to use, process, and display this content as necessary to provide our services to you.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license doesn't include any right to resell or commercial use of our services, copying or reproducing our materials, or any use that violates these Terms.

Copyright and Trademark Notices

All trademarks, service marks, and logos displayed on our website are the property of Pulseway or third parties. You may not use these marks without prior written permission. If you believe any content on our website infringes your intellectual property rights, please contact us immediately.

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll post the updated terms on this page and update the "Last updated" date.

We'll make reasonable efforts to notify you of material changes through email or website notices. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

Questions About These Terms?

If you have questions about these Terms of Service or need clarification on any point, please contact us. We're happy to help.