Privacy Policy

Last updated: February 1, 2026

At Pulseway, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services. We're committed to being transparent about our data practices and giving you control over your information.

By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please don't hesitate to reach out.

Information We Collect

Personal Information You Provide

When you interact with our website or services, you may voluntarily provide us with personal information, including:

• Name and contact details when you fill out forms or contact us
• Email address for communications and service updates
• Company information and job title for business inquiries
• Project details and requirements when requesting our services
• Any other information you choose to share with us

Information Automatically Collected

When you visit our website, we automatically collect certain technical information:

• Browser type, version, and language preferences
• Device information including operating system and screen resolution
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referral source and search terms used to find our website

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how you use our website. For detailed information about our cookie practices, please see our Cookie Policy. You can control cookie preferences through your browser settings or our cookie management tool.

Legal Basis for Processing

We process your personal data based on the following legal grounds: your consent when you voluntarily provide information, contractual necessity when we need to fulfill our services to you, legitimate interests in improving our services and website, and legal obligations when required by law.

How We Use Your Information

We use the information we collect for various purposes that help us provide and improve our services:

Providing Services

We use your information to respond to your inquiries, provide the services you request, process transactions, and communicate with you about our offerings. This includes sending project updates, answering questions, and delivering the mobile marketing services we've agreed to provide.

Website Improvement

We analyze how visitors use our website to identify areas for improvement, optimize user experience, fix technical issues, and develop new features. This helps us create a better experience for everyone who visits our site.

Marketing and Communications

With your consent, we may send you information about our services, industry insights, and updates we think you'll find valuable. You can opt out of marketing communications at any time by using the unsubscribe link in any email or contacting us directly.

Security and Compliance

We use your information to protect our website and services from fraud and abuse, ensure compliance with legal requirements, resolve disputes, and enforce our terms of service. This helps maintain a safe and trustworthy environment for all users.

Analytics and Research

We perform analytics to understand user behavior patterns, measure the effectiveness of our services, conduct market research, and identify trends that help us serve you better. All analytics data is aggregated and anonymized whenever possible.

How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our website and deliver our services. These providers include hosting services, email platforms, analytics tools, and payment processors. They only have access to the information necessary to perform their functions and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information when we believe it's necessary to protect our rights, prevent fraud, ensure safety, or comply with legal processes.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and how it affects your personal data.

With Your Consent

We may share your information with other parties when you give us explicit consent to do so. You can withdraw your consent at any time by contacting us.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

• Secure data encryption during transmission
• Regular security audits and updates
• Firewall protection and intrusion detection

Organizational Measures

• Limited access to personal data
• Employee training on data protection
• Strict confidentiality agreements

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once information is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, and take immediate steps to mitigate any potential harm.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you and details about how we process it.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You can request that we delete your personal information in certain circumstances, such as when it's no longer needed for the purposes we collected it.

Right to Data Portability

You can request a copy of your personal information in a structured, commonly used format that can be transferred to another service provider.

Right to Object

You can object to our processing of your personal information for certain purposes, including marketing communications and analytics.

Right to Withdraw Consent

If we process your information based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us through the contact page on our website. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing your request.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Questions About Privacy?

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please don't hesitate to contact us. We're here to help and will respond to your inquiry as quickly as possible.